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Operations Management

This course is designed to widen and deepen the skills of managers in building and managing organizational productivity and processes.

Operations Management deals with the design and management of products, processes, services and supply chains. It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their clients want. 

Operations management focuses on carefully managing the processes to produce and distribute products and services. Majorly, overall activities often include product creation, development, production and distribution.

About this Course

Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge. 

LEARNING OUTCOME: At the end of the training participants will:

  1. Understand and apply concepts and applications of quantitative and qualitative models in Operations Management
  2. Develop essential skills of modeling, managing and optimizing operations decisions in manufacturing and service organizations
  3. Utilize a variety of quantitative and qualitative methods and tools used in managing and improving operations decisions.


Training Contact Hours


Number of Days


Training Module


Case Studies and Evaluation

PM Hub has designed over 20 learning Modules for varying industries with special focuses on creating customer-related case studies to ensure relevance and ease the transference of skills to the workplace. The corporate training is modelled towards ensuring that your learning content is based on your demands and industry specifications. We train you based on the scenario which represents your work places so that you can maximize the best knowledge of the trainers.

Our approach is unique in that it allows us to run an external and integrated TROUBLESHOOT on your existing organizational structures and business operation, helping us build a METHODOLOGICAL TRAINING CONCEPT to approach the business baselines. We regularly integrate our customers’ management methodology into our generic COURSEWARE.

We are motivated by your investment to increase the competence of your Human Resources and the in-house training that is developed for you will give you a reasonable RETURN ON INVESTMENT.

We approach our training engagements as PROJECTS that follow a project management life cycle, bringing concepts, process and tools/templates as they would happen in real life.

Equip and Educate

The unconventional training is developed to equip the participants with the knowledge of each corporate training module. For Example, for Project Management, we use student based facilitation model to broaden the perspectives of the participants on the content of the PMBOK.

Case Studies

The Case study encompasses detailed discussion among the participants on chosen broad and subjective topics with relevant exposure to industrial experiences and situations. This is best achieved by focus grouping, analytical modelling and sampling and using a Delphi approach to situate harmonious examination of the scenarios


Evaluation involves the benchmark of the global exam standards of multiple choices with practical questions which redirect the focus of the students from a mere knowledge to applications. 

Tell us about your training needs

Let us help you get your business on track through competence development

We are committed to developing the corporate and business competence of West African labour forces.


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